Franchise Training

Providing the right training for your franchisees

Franchise Training begins the moment take a new candidate on board. Experience shows that the more thoroughly trained the franchisees are, the more successful they will be long term. After all they are paying to join a system where hopefully most of the bugs have been ironed out. You don't want your franchisees reinventing the wheel.

We can assist with developing and or delivering "initial" franchise training programs that will get your franchisees off to a flying start. We can also help you develop an ongoing training program that will aim to "add value" to your franchisees or fill in the gaps in their knowledge.

The monthly or annual conference is also a great time to give your franchisees a boost. We have a number of great guest speakers who could deliver an appropriate message on these occasions. Sometime the more difficult issues need to be addressed and in these situations it is often better coming from outside the group.

Areas in which we can particularly develop training programs include...

  • Franchisee Induction Programs
  • Franchisee Seminars
  • Motivational workshops for franchisees and staff
Retail
  • Merchandising
  • Store Layout
  • Customer Service
  • Stock Control
  • Staff and vendor theft prevention
  • Sales and upselling
Food - retail and preparation
  • Food Hygiene
  • Food Safety
  • Food Storage
  • Food Technology
  • Food Stock Control
  • Franchise Development
  • Franchise Management
  • Managing Franchise Relationship
Retail Service Stations
  • Work Place Health & Safety
  • Service Station Security
  • Customer Service
  • Food Handling
  • Merchandising
  • Environmental Considerations
  • Rostering & Staff
Businesss Management
  • Business Planning
  • Establishing KPI's
  • Focus on Profitability
  • Brainstorming